Question with 3 notes
alll-hype-n0-heart said: On my citizen youth vinyl Engraved on it is the word lucky is there any reason or meaning behind this?
It’s the company who cut the lacquer. Most of our releases have it, all releases have an etching of some kind in that area.
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quietpepsi said: mail order is actual hell
It’s an interesting thing.
Question with 63 notes
Anonymous said: Sent you guys an email about a shipment and never got a response. Does soon mean this week or leisurely in a month? Kind of bs some people got theirs early and others not at all
You honestly think its bullshit that we can’t make every order arrive on the same day?
The page you pre-ordered said this on it: This release is a pre-order and will be shipping to arrive on or around July 29th. I don’t think there needs to be much more of an explanation, because at the top of the description it clearly warns you it might not be there on day 1, but alas, here’s a longer explanation.
The only orders that haven’t shipped are the packages because they’re waiting on a small addition (didn’t know that before, I’ve been gone). This often can happen when manufacturing a bunch of different items sold together, so that is why we put that notice saying it might not show up on street date, but it’ll be as close as we can get. I see this with pretty much every label I order from. The download is obviously made available to everyone as soon as its available.
We got a few thousand orders for this 7”, we are a 7 person company. I’ve been in the hospital and totally out of commission for almost three weeks so we were down a person. On top of that, we were moving our whole company to a different office during this, an activity involving everyone in the office. Somehow everyone still managed to ship out 95% of these orders to arrive by street date. Not an exaggeration, there is 100 something orders left to be shipped. I think that’s pretty damn impressive.
There is truly no way to ship that many orders and have them all arrive on the same day. I can’t imagine someone would even expect that to be possible. There are tons of different shipping options, tons of different places in the world, and of course its not possible for a company as small as ours to ship thousands of orders in one day.
Regarding the email, the reasons above are why it’s been slow, I am sure, but either way you were emailing about a pre-order for a record that isn’t even out yet! Answering those emails just takes time away from actually sending the records out.
Everyone who pre-ordered a package will be getting an email very soon apologizing for the holdup. Thanks.
Question with 40 notes
Anonymous said: How do you guy feel about Weekend Nachos?
Love them. They recorded a 7” for us like 3 years ago of two incredible Weezer covers. All that needs to be done for it to be complete is a guitar solo, and Andy has a studio, and somehow….it hasn’t been finished. It’s seriously great.
Now that You Blew It did something similar maybe well sit on it for another 3-5 years and then put it out.
I love Weekend Nachos though.
Question with 3 notes
Anonymous said: i see that Further Sky has shipped out to most(if not all)people and i keep checking my tracking info and it has said "Pre-Shipment" for about a week now, any idea why?
Means it hasn’t shipped yet. It will soon.
ATTN: Everyone, please send mailorder questions to the email on our site, not Tumblr :)
Question with 4 notes
yourname27times said: what company do you guys use to make your screen print your windbreakers?
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Anonymous said: I don't mean to be annoying because I know preorders take time too ship but I preordered the clear vinyl in the bundle and haven't gotten a shipping email yet. Have all of them been sent out already?
No, they have not.
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salamisuami said: It made me sad I didnt get any stickers with my Tigers Jaw preorder. Can I get some on my next order?
We put stickers in orders when we have em, which is usually always, but sometimes we run out. Sorry!
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@Citizentheband full US tour with support from You Blew It, @HostageCalm, Praise and True Love. Dates and tickets at www.citizentheband.com
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This gem is out today! Basement - Further Sky 7” with heavy duty gatefold jacket. Check out www.runforcoverrecords.com for a list of stores carrying the release. We’re still working on getting the last few hundred pre-orders out, so please be patient. As always you can find it in iTunes, Bandcamp, Youtube, Amazon, Spotify, etc. We also have about 100 copies left on purple vinyl if you haven’t picked one up yet - www.runforcoverstore.com
Photo by @errorrecords in Champaign, IL
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Hostage Calm - Die On Stage, the band’s forthcoming full length will be out and in stores September 16th. Check out the video for the first single “Your Head / Your Heart” on our Youtube page now! Info on pre-orders will be available soon.
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Anonymous said: Can you restock citizen merch in small? Please its always sold out
We just ordered tonzzzzz of restocks. Will be in soon.
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Anonymous said: How come Jeff never looks at the camera when he answers questions
They need to put me in more don’t they.
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taylorsummerfield said: I had a dream my further sky bundle came in. Woke up very sad.. But I'm crossing my fingers it comes in soon. Any chance you shipped any to Hawaii yet?
The record isn’t even out yet! You will get it soon. Promise.
Basement // The Brightside, Brisbane [26.07.14]
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